New Hampshire

Gold Certified START Program Seal featuring the start logo in the middle and a bottom gold ribbon reading "certified"
NH START is a Certified START Program

NH START operates throughout the state of New Hampshire and has actively served individuals age 6 and older since May 2010.  NH START offers crisis prevention and intervention support to individuals who experience both an intellectual/developmental disability or traumatic brain injury and a co-occurring mental health or behavioral health challenges, as well as to their families and those who provide supports. 

What Does START Mean to Your Family?

Supporting families and individuals with disabilities throughout a lifetime is what Community Bridges does. But to serve all individuals who need help, we partnered with the Bureau of Developmental Services and University of New Hampshire Institute on Disability to establish NH START services. This model of offering services is integral to Community Bridges’ team approach to supporting families of individuals with intellectual or development disabilities, and behavioral or mental health issues.     

As with Community Bridges, START’s philosophy is that services are most effective when everyone’s on board, participating in treatment planning and decisions. In other words, the family, and the individual receiving services are part of the team, along with any professionals working with the family or individual. There are a number of services offered through the NH START program and the family and individual make critical decisions about what supports are the most helpful.

Immediate Help in a Crisis

The difference with NH START is that services are offered on a short-term basis in conjunction with ongoing services, often during a crisis, to get that person back on track with the rest of their individualized service plan. A START coordinator may also help treatment teams (and remember, your family is an important part of this team) anticipate, prevent, and make a plan for what to do in a mental or behavioral health crisis. Crisis planning is a core service that NH START provides every individual enrolled in the program.  

At Community Bridges, we also collaborate and coordinate with other service providers and resources, taking the frustration, worry, and fear out of finding mental health supports for your family member, and supporting your family. Once enrolled in NH START, there are START Coordinators on-call 24/7 for support. Community Bridges employs START coordinators who are located in all 10 Area Agencies across the Granite State. Wherever you live in NH, you can enroll in NH START and work with a local START Coordinator if you or a loved one experiences IDD and a mental or behavioral health need and are eligible for services through the Area Agency.

For more information about NH START, contact Community Bridges at (603) 225-4153. Toll-free: 1-800-499-4153.

NH START operates throughout the state of New Hampshire and has actively served individuals age 6 and older since May 2010.  NH START offers on-call support 24 hours a day, 7 days a week to all START eligible individuals and their providers.

For more information about NH START, contact Community Bridges at (603) 225-4153. Toll-free: 1-800-499-4153.

NH START Website

Referral Information: In New Hampshire, referrals are often made by case managers at the Area Agencies, and also from individuals, their families, service providers, hospitals, psychiatric centers and other network partners.

Valarie Tetreault, M.A.P.P., START Program Director
603-631-2053
Email Valarie

Barb Drotos, LICSW, START Clinical Director
603-717-6801
Email Barb

Bill Baker, START Resource Center Director
603-975-0124, 603-975-0022
Email Bill