START Information Reporting System (SIRS)

In order to provide an effective service delivery system, assess program goals, and monitor fidelity to the model, the Center for START Services and the University of New Hampshire maintain the START Information Reporting System (SIRS). SIRS was developed in 2012 in conjunction with the VA START Project. The first phase of the data collection and reporting process for the SIRS was completed in FY12 with a pilot process conducted in VA-START Region III. It is now used by all START programs across the country and used to assess individual and programmatic outcomes as well as research activities to advance the field of MH/IDD.

SIRS data are used in a variety of ways to support START programs. These include:

  • Reporting to stakeholders: SIRS includes a number of standardized reports that summarize data collected by caseload, region, and state. The reports allow for the identification of trends in a variety of areas including service use and effectiveness of START services. The SIRS also provides users with the capacity to download current data at any time to address internal needs/questions.
  • Internal quality assurance (fidelity to the model): SIRS is used to monitor several key START program requirements such as the development of Cross-System Crisis Intervention and Prevention Plans, the development of START Action Plans, the administration of assessment tools and regular client outreach.
  • Individual outcomes: SIRS can track and report individual client outcomes through service utilization data, emergency service usage and assessment results over time. These data can assist clinicians in understanding how START is working for individual clients.
  • Program outcomes: SIRS can help community and program stakeholders monitor the effectiveness of START services in their community.
  • Evaluation: In addition to reporting and quality improvement activities, SIRS provides an evidence-informed data set to help enhance systems as we work to increase effective person-centered outcomes for individuals with IDD, their families, and their communities and can be used to enhance our knowledge about the populations served.