New York

New York START logo

Contact Information

Region Counties Served Phone Agency/Provider
Region 1

Finger Lakes: Chemung, Livingston, Monroe, Ontario, Schuyler, Seneca, Steuben, Wayne, Wyoming, Yates

Open Roles (contact Joanne Conley-Pease PeaseJC@arcofchemung.org):

1-844-567-8278 Arc of Chemung
Region 2

Services not available in this region yet.

TBD TBD
Region 3

Capital District: Albany, Fulton, Montgomery, Rensselaer, Saratoga, Schenectady, Schoharie, Warren, Washington
Hudson Valley: Orange, Rockland, Sullivan, Westchester
Taconic: Columbia, Dutchess, Greene, Putnam, Ulster

1-844-782-7880

NY State OPWDD
Region 4 Metro: Bronx, Manhattan, Queens

212-273-6300

YAI
Region 4 Kings (Brooklyn) and Richmond (Staten Island)

646-565-5890

SUS
Region 5 Long Island: Nassau, Suffolk

516-870-1647

FREE

About NYSTART

NYSTART is an initiative of the New York State Office for People With Developmental Disabilities (OPWDD) that provides community-based crisis prevention and response services for individuals with intellectual and developmental disabilities who present with behavioral and mental health needs.  START stands for Systemic, Therapeutic Assessment, Resources and Treatment. “Systemic” means that the entire circle, or system, of services and care is addressed.  “Therapeutic Assessment” means that skilled clinicians evaluate and assess individuals to understand their therapeutic needs.  “Resources” means that based on clinical assessment, completed by the NYSTART team, some individuals enrolled in services may need additional resources such as a short-term stay at a Therapeutic NYSTART Resource Center or in home support provided by a NYSTART counselor. “Treatment” refers to the services an individual receives to improve their crisis situation, these can include, but are not limited to counseling, staff/caregiver training, recreational activities, medication review, and skill-building activities.

NY START Resources

State Overview